Airlines are sometimes forced to change their flight schedules for operational reasons or force majeure.
If your booking is affected by a change, we will inform you immediately by email. Many of these changes are minor schedule changes, which do not require confirmation from the passenger. In case this change affects your arrival at your accommodation, please contact them directly with the new details found in the email.
If the change or cancellation requires action from your side, we will contact you to indicate how to proceed to find the most suitable option available for you.
In case of most schedule changes, you will be able to indicate your preferences in our Manage My Booking section, by clicking below:
However, if the cancellation has been caused by a critical financial situation (insolvency, bankruptcy, etc.) we will also contact you with the instructions to follow. These instructions will depend on the situation and can vary from rebooking with other airlines, repatriation, no alternative flights, possible refunds or claiming from the airline's administrators.
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