Many airlines open check-in just 24 hours prior to departure, although some low cost airlines (eg. Vueling, Ryanair, easyJet) may allow online check-in up to 30 days before departure.
If you have requested your boarding passes either via our App or by contacting our agents, you will automatically receive your boarding passes shortly after check-in opens, which is normally 24 hours before departure. However, if you have allowed a brief processing time and still have not received your boarding pass(es), please contact us.
If you are not due to depart in the next 24 hours, we kindly ask you to be patient as boarding pass(es) are usually sent to you within the 24 hours before departure.
If your booking includes flights with multiple airlines, you will receive the boarding passes separately, as each airline opens their check-in at different times.
While this service covers flights with 665 airlines to over 40,000 destinations, a small percentage of airports, routes and airlines still do not support the requesting of boarding passes in advance or for security reasons the service may not be available. In these cases, you will need to check in at the airport.