Hotel cancellations may come weeks in advance or last-minute, just before travel.
If this happens, our hotel suppliers will almost always offer an alternative accommodation or a refund and will be notified to you by email. You will need to contact us to confirm you accept the alternatives we offer.
If you wish to check the status of your hotel booking, click on the link in your hotel confirmation email or log-in to Manage My Booking or contact us by chat.