You may cancel or change your booking until the date of your arrival. Please note that there may be cancellation/modification costs according to the conditions of the hotel provider. Please remember that the time limit to make any changes to your hotel booking is quoted in the hotel's local time.
If you wish to cancel your hotel booking, click on the link in your hotel confirmation email or log-in to Manage My Booking in case you want to proceed with the cancellation.
Note: This information only applies to hotel bookings. If you wish to cancel a hotel reservation included in a Flight + Hotel booking, please check the corresponding section in the help menu.
This information applies for bookings with 10-12 digits. If your booking has a different format, please refer to your confirmation email, where you will find the way to contact your hotel provider.